The Go2Group Blog

Wednesday, December 19, 2007

CRM Plugin v2.14 Sneak Peak

We're updating the Go2Group CRM Plugin with a release scheduled for the first part of 2008. A quick look into a very helpful new feature: a GUI installation screen! The screen (see a snapshot below) allows you to quickly setup the integration and test the settings.


Other updates include:
  • Ability to add a reporter tag to the create issue servlet
  • Ability to add a comment URL to the create issue servlet
  • Ability to store Salesforce attachments in a JIRA issue
We're looking forward to releasing this updated version. Any other updates you'd like to include? Just log them into our support site!



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Tuesday, December 11, 2007

Using Revision-Tagged Labels in Perforce

A customer recently asked us why we prefer using labels in Perforce. We recommend revision-tagged labels as they don't have the performance issues associated with classic file-tagged labels at large Perforce sites (they are more than 100x faster to use in common operations).

The following is a discussion with Tom Tyler, Go2Group's resident Perforce expert.


Q:
What is the difference between tagging a set of files and labeling a set of files?

A: There really is no difference. Tagging and labeling are different ways of saying the same thing - in fact, tagging a set of files is a good definition for labeling.


Q:
What if a user wants an exact revision number except one file is much older?
A: That sort of flexibility is possible with the old, file-tagged labels. With file-tagged labels, you can set the label down on any arbitrary set of files and any arbitrary set of revisions of the selected files.
With revision-tagged labels, you can set the label down on an arbitrary set of files, but the revision specifier for the label applies to all specified files.

Using only revision-tagged labels is preferred. If you get into a case where you want to refer to all new files and just one or an old revision, we would recommend just submitting rolling back those files, submitting a new version of the file that has the same contents as the old version needed. The result is a single changelist that defines all the files wanted – much easier reproducibility. After you fire off your build, you can roll the files forward again if needed
.

Q:
With is the difference in tagging vs. labeling in these cases?
A: In this case, the tags = labels. The P4V icon for a label is an old grocery-store tag.


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Thursday, December 6, 2007

Serena Business Mashups

Bill Ives recently penned a post on his Fastforward blog, discussing his interest in Serena's Business Mashup program. We share Bill's excitement, especially as it relates to creating mashups of Go2Group products.

Go2Group is working with Serena to include some of its more popular products, including the CRM and JaM Plugins, in the Mashup Exchange during the first quarter of next year.

Keep an eye on this space, as well as Serena's Mashup page, for updates on the Go2Group's involvement in the mashup program.

As Bill says, mash on.

Wednesday, December 5, 2007

Go2Group Holiday Support Hours

As the holidays descend upon us, our support hours will be reduced and our response time will likely be extended. Our limited support hours will be effective during the following days:

Monday, December 24
Tuesday, December 25
Wednesday, December 26

Monday, December 31
Tuesday, January 1

If you are looking for assistance during this time, please know that we will respond as quickly as possible.

Happy holidays!